Privacy Policy

Disclosure of Personal Data

This privacy policy sets out how Family MoneyBox uses and protects any information that you give to Family MoneyBox when you use this website. Family MoneyBox is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Family MoneyBox may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 31 January 2013.

What we collect

Without limitation, any of the following data may be collected:

name
contact information
demographic information, such as postcode
property specific information, including value
financial information, such as credit history and levels of debt
search engine and search terms information
other information relevant to customer surveys and/or product offers.

What we do with the information we gather

We may require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping and product provision
We may use the information to improve our products and services
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided, if applicable ( see the section: ‘Controlling your personal information’)
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail (see the section: ‘Controlling your personal information’)
We may use the information to customise the website according to your interests or needs

Website Visitor Access

You can however access and browse our website without disclosing your personal data – for your data to be anonymous, you would need to disable your cookies and not complete the enquiry form. Please see the section: ‘Cookies’ below for further information.

Confidentiality & Security

We give you the option of using a secure transmission method to send us the following types of personal data:

Primary Personal Data (such as name and contact details).

Personal data is kept securely in our database. We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

Unauthorised Access
Improper Use or Disclosure
Unauthorised Modification
Unlawful Destruction or Accidental Loss

All our employees and data processors, who have access to and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data.

We do not link information recorded by cookies with Primary Personal Data, if submitted (see below: ‘Cookies’)

Cookies

Please refer to our separate Cookie Policy for cookie and other tracker related information.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

If, when you complete a form on the website, you do not want the information to be used by anybody for direct marketing purposes, then please notify us by contacting us as directed below.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at:

Family MoneyBox, c/o Totemic Limited, Kempton House, Dysart Road, Grantham, Lincolnshire, NG31 7LE.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, if you tell us that you wish this to happen.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data Protection

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please write to:

Family Money Box, c/o Totemic Limited, Kempton House, Dysart Road, Grantham, Lincolnshire, NG31 7LE.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.